Built in South Africa · pricing in ZAR

One platform.
Every customer conversation.

Blueticked unifies WhatsApp, SMS, Email and Telegram into one inbox and one campaign tool — built for SA businesses, priced locally, POPIA-compliant by default.

Start your 14-day trial See it live →

No card requiredPOPIA-alignedWhatsApp Business Solution ProviderSub-2s send latency

9:415G · 87%

SAA

online

✈️ Flight SA341 to Cape Town is open for check-in.

10:23

Window or aisle, Thandi?

Window 🪟

Aisle 🚶

10:23

Window please

10:24

🎟️ Boarding pass · Seat 23A · Gate B7 · Boarding 14:55

10:23

Message

Aviation · Check-in

Trusted by teams shipping at SA scale

YocoTakealotSnapscanNaked InsuranceDiscoveryMr DiKhokhaBos Brands

Four channels, one product

Stop juggling four dashboards.

Every channel speaks the same data model — one contact, one conversation thread, one set of opt-ins, one bill.

via 360Dialog → direct Meta

SMS

via SMSPortal · STOP keyword auto

via Resend · DKIM + List-Unsubscribe

Bot API · /stop handling

The daily surface

The Control Centre is where your team lives.

Campaigns are the launches. Conversations are the relationship. We treat the inbox as a first-class product, not a feature that ships in v3.

Conversation list with channel filters · assignee · search
WhatsApp 24-hour customer service window timer
Reply free-form when CSW is open · template picker when it's not
Inline contact rail — channels, opt-in, history, tags

blueticked.com/control-centre

Dashboard

Control Centre

Campaigns

Contacts

Templates

Settings

Search conversations…

AllOpenPending

Thandi Dlamini2m

Yes please, the whole bean. Can I collect tomorrow?

Sipho Naidoo14m

Got it, thanks Thandi 🙏

Lerato Pillay31m

Could you resend the invoice for last month?

Bongani Khumalo1h

Hi, I haven't received my order yet

Dineo Mokoena3h

Awesome — love the new packaging!

Thandi Dlamini● Open

WhatsApp · Free-form 18h 23m left · +27 82 123 4567

Today

Hi! Is the Spring Blend back in stock?

10:21

Hey Thandi 👋 yes — fresh batch landed this morning. Want me to set aside a 250g?

10:22

Yes please, the whole bean. Can I collect tomorrow morning?

10:24

Absolutely. We open at 7. I'll have it on the counter under your name.

10:24

Reply · WhatsApp · free-form available

Thandi Dlamini

+27 82 123 4567

VIP2-yr

Channels

WhatsAppOpted in 02 Mar

SMSOpted in 02 Mar

EmailOpted in 14 Jan

Telegram—

Last campaign

Spring Blend launch

Delivered · Read · Replied

Why teams switch

Built for the shape of South African business.

Foreign tools either ignore WhatsApp or charge in dollars. Local tools rarely cover email or developer needs. Blueticked is both.

Control Centre — your daily inbox

Live two-way conversations across every channel, in one place. CSW timers, assignment, status. Replace your support tabs.

Schedule in tenant timezone

Send at 09:00 SAST, even if your servers think it's UTC. Tenant timezone is first-class — no more midnight sends.

POPIA, baked in

Per-channel opt-in tracked. STOP / unsubscribe / /stop auto-suppression. Cross-channel suppression list. Audit log every action.

Funnels you can act on

Sent → Delivered → Read → Replied per campaign and per channel. Click-through, drop-off and quality rating, surfaced inline.

CSV import that just works

Drop a file. We map columns, validate phones to E.164, dedupe across the workspace, and respect the suppression list.

API-first — eat the dog food

blueticked.com runs on the same REST API and SDK you do. No private endpoints. Embed React components or call /v1/* directly.

Real flows · real customers

From boarding passes to bank OTPs.

Pick a flow, drop in your variables, ship today. Templates are pre-approved by Meta in under 5 minutes.

Travel

Boarding passes, on WhatsApp

Auto-send check-in reminders, capture seat preference with quick-replies, deliver boarding pass as a PDF.

↗ 38% on-time check-in

Retail & e-commerce

Order updates customers actually open

Confirmation, shipping, delivery and review requests as utility templates. Track funnel with read receipts.

98% open rate vs 22% email

Banking & insurance

OTPs and policy reminders, locally hosted

Authentication category templates for OTP. Renewal nudges in marketing category with explicit opt-in.

Sub-second OTP delivery

Professional services

Appointments and reminders

Quick-reply confirmations, reschedule via inbound — all routed into your inbox without phone tag.

↘ 64% no-shows

47M+

Messages sent monthly

98.7%

First-attempt delivery

<2s

p95 send latency

12 min

Median onboard-to-first-send

Developer-first

The same API
we built our product on.

No private endpoints. Every screen on blueticked.com is built against the public REST API — so when you embed our React components or call our SDK, you're shipping the same surface area we do.

Versioned REST API · /v1/ from day one
TypeScript SDK · @blueticked/sdk on npm
Embeddable React components · @blueticked/react
HMAC-signed webhooks · automatic retries
Idempotency keys on every POST
Cursor pagination · scoped API keys

send-campaign.ts

import { Blueticked } from "@blueticked/sdk";

const bt = new Blueticked({ apiKey: process.env.BLUETICKED_KEY! });

await bt.campaigns.send({
  name: "Spring blend launch",
  channel: "whatsapp",
  audience: { listId: "list_vip_subscribers" },
  template: "spring_blend_launch",
  variables: { 1: contact => contact.firstName },
  scheduleAt: "2026-05-01T08:00:00+02:00",
});

Pricing

Priced in rand. No surprises.

14-day free trial. No card. Cancel any time. Bigger volumes — call us, we'll tier the per-message rate the same way Meta does.

Starter

R 499/ month

For lean teams shipping their first campaigns.

1 WhatsApp number
1,000 messages included
Up to 3 team members
Control Centre · 90-day history
Email + community support

Start trial

Stop losing customers in tabs.

Spin up a Blueticked workspace, connect WhatsApp in 90 seconds, and send your first campaign before your coffee gets cold.

Start your 14-day trial Book a 15-min walkthrough

One platform.Every customer conversation.

Stop juggling four dashboards.

The Control Centre is where your team lives.

Built for the shape of South African business.

Control Centre — your daily inbox

Schedule in tenant timezone

POPIA, baked in

Funnels you can act on

CSV import that just works

API-first — eat the dog food

From boarding passes to bank OTPs.

Boarding passes, on WhatsApp

Order updates customers actually open

OTPs and policy reminders, locally hosted

Appointments and reminders

The same APIwe built our product on.

Priced in rand. No surprises.

Stop losing customers in tabs.

One platform.
Every customer conversation.

The same API
we built our product on.